AVP Ambulatory Operations

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

 

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.

 

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.

 

The AVP Ambulatory Operations will serve as a key leader in driving operational excellence across clinic-based cancer care and oncology services in our exam and blood draw services. Individual will be responsible for leading day-to-day operations of multidisciplinary outpatient clinics, overseeing, operationalizing service line strategy, aligning clinical and administrative teams, and enabling high-quality, coordinated care. The AVP will partner closely with clinical (physician and nursing) leadership, as well as key functional stakeholders (e.g., finance, HR, strategy, research), to build scalable operating models, enhance patient and provider experience, and ensure alignment with enterprise-wide strategic goals. Key locations include Fred Hutch licensed locations at South Lake Union, Poulsbo, Northwest, Evergreen, Overlake, Issaquah, and any new licensed ambulatory locations.

General:

• Provide unified leadership over all Fred Hutch ambulatory clinic operations
• Ensure the delivery of high-quality, patient-centered care that is seamless across sites and disciplines
• Serve as strategic thought partner on clinic design, service line expansion, clinical research integration and access optimization
• Lead performance improvement initiatives focused on throughput, efficiency, clinical research, and patient access
• Act as a key thought partner to executive leadership on clinic design, workforce models, and strategies
• Ensure seamless patient flow between clinic services including, but not limited to blood draw, laboratory, exam, and infusion services
• Partner with service line to incorporate and operationalize growth plans and business development; growth plans to include integration of new areas of clinical research and expansion of existing clinical research portfolios across sites.
• Collaborate on the strategic planning and implementation of infrastructure, workflows, and financial models that facilitate clinical research activities within the clinic.

Financial:

• Manage budget, productivity, and resource allocation for clinic and service line operations
• Identify and implement opportunities to reduce operating costs without compromising quality of care or clinical research

People:

• Lead, mentor, and develop a team of clinic and service line leaders
• Foster strong partnerships with physician leaders, nursing leadership, research leadership, and cross-functional teams
• Champion a culture of service excellence, accountability, collaboration, and continuous improvement

Process:

• Standardize clinic workflows, scheduling models (in collaboration with AVP Intake), clinical research implementation, and operational protocols
• Establish and monitor KPIs to track performance, access, and patient satisfaction
• Knowledge of State, Federal, and Joint Commission regulations. Previous credentialing and management experience in a healthcare setting preferred
• Working knowledge of accreditation process and standards, health care and credentialing industry, regulatory and legal requirements, clinical research compliance and human subjects protection, and other national standards.
• Support business case development for capital planning and service expansion

Required:

• Bachelor's degree in healthcare related field
• 10+ years in healthcare operations
• 5+ years in oncology or specialty clinic leadership; experience in both day-to-day operations and strategic planning
• Previous experience in Radiation Oncology, Imaging and /or Procedures
• Leadership: Proven ability to lead large, cross-functional teams and manage in a matrixed environment
• Operational Excellence: Demonstrated success in implementing high-performance, scalable operations
• Strategic Acumen: Ability to connect daily operations to enterprise strategy and long-term planning
• Change Management: Skilled in leading organizational transformation and driving sustainable results

Preferred:

• Master's degree in relevant field
• Knowledge of clinical research processes and their application in clinical operations
• Experience working in academic medical center

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The annual base salary range for this position is from $181,543.00 to $302,556.00, and pay offered will be based on experience and qualifications.  

This position may be eligible for relocation assistance. 

 

This position may be eligible for a sign-on bonus. 

This position is not eligible for H-1B sponsorship at this time.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks). 

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.