Library Technician I

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

 

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.

 

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

 

The Library Technician I is essential to the Library’s Interlibrary Loan and Document Delivery service and provides resource access to Fred Hutch faculty, students, staff and other authorized end-users. They contribute operational support to the administrative and customer service activities of the Arnold Library. This is a .5 FTE hybrid position that allows for remote work but requires occasional on-campus presence (approximately 1-2 days/week as needed to perform routine duties and fill requests for items located in the Library’s physical collection) with allowance for flexible work hours.

The Library Technician coordinates the daily activities of the Library’s Interlibrary Loan (ILL) service, and reports to the Collections and Acquisitions Librarian. The Technician performs data entry and complex library tasks, uses software, web and network-based resources including but not limited to ILLiad, OCLC, DOCLINE, PubMed/MEDLINE®, NLM serials and catalog databases, Ovid, Web of Science, and others, to support the information needs of the library's end-users. 

 

The position requires an ability to efficiently accommodate a large volume of very detail-oriented work.  The technician must be able to communicate comfortably and consistently within the Library team and with end-users, and to maintain high standards for customer service and public relations. 

 

Essential Duties

1. Coordinate interlibrary loan and document delivery service, including, but not limited to, daily processing and distribution of ILL requests from library end-users, and lending and borrowing requests via ILLiad and other applicable resource sharing applications. These requests will be for both items in the Fred Hutch collections and located elsewhere. (30%)
2. Identify libraries holding the requested article, book or media using local, regional, and national online electronic resources (including but not limited to DOCLINE and OCLC).  Consider numerous variables – including prioritizing timeliness, cost, and work volumes of other institutions – when selecting the most appropriate or desirable lending library. (20%)
3. Triage incoming questions from end-users and assist patrons with library use, general reference and bibliographic questions, referring users to librarians when necessary. Perform complex and basic verification of requested references by using resources such as PubMed, Web of Science and other bibliographic databases. (20%)
4. Provide electronic resource management support and quality assurance to online journal access tracking in the Library Management System. (10%)
5. Contribute to the library department’s function as a team, including attending and participating in regular staff meetings, completing assignments as assigned by other library staff, and representing library policy and procedures to patrons. (10%)
6. Other duties as assigned. (10%)

Required:

• High school diploma or GED
• Excellent judgement and ability to manage a large volume of detailed work accurately and efficiently.
• Strong data entry and data management skills.
• Ability to work independently with minimal supervision, while remaining a supportive and engaged member of the Library team.
• Willingness to contribute to the overall function and progress of the Library and Research Administration departments. 
• Demonstrated experience with Microsoft Office applications. 
• Excellent customer service and attention to detail are critical to success in this position.

Preferred:

• Associate's degree in Library Science

• Library experience preferred. Work experience can be substituted for education.

• Demonstration of entry-level skills with ILL resource tools including but not limited to ILLiad, OCLC, and DOCLINE.
• Basic understanding of copyright laws as they pertain to the library environment and ILL service.

Fred Hutchinson Cancer Center has a mandatory COVID-19 vaccine requirement, with exceptions only for approved medical or religious accommodations. As a condition of employment, newly hired employees must, prior to their first day of employment:
Provide proof of being fully vaccinated against COVID-19 ; OR
Initiate the accommodations process to request a religious or medical accommodation (medical accommodations require a healthcare provider’s certification).

 

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

---

The hourly pay range for this position is from $19.19 to $25.95 and pay offered will be based on experience and qualifications.  

 

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months). Paid time off is prorated for part-time positions.  

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at hrops@fredhutch.org or by calling 206-667-4700.