Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.
With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.
At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.
The Senior Manager - Patient Access and Engagement Solutions is responsible oversee planning, management, implementation, and evaluation of all aspects of the applications systems portfolio to ensure system availability on a 24/7/365 basis and to meet current and anticipated organizational requirements by monitoring service level agreements and identified Key Performance Indicators. Establish policies, protocols, and procedures to ensure the stability and availability of applications to support the overall business continuity plan.
The Senior manager manages applications governance and program management functions to ensure processes are followed across the portfolio for on time and on budget project delivery. Conduct process improvement initiatives by systematically analyzing complex areas of concern and present innovative solutions to support overall strategic objectives.
Understand strategic initiatives to identify technology enablers to create a project roadmap. Facilitate collaboration sessions with strategic partner organizations to coordinate resources, understand integration requirements between systems, and establish priorities in support of Fred Hutchison’s strategic plan.
Maximize software utilization with current systems and when necessary, conduct an assessment that includes calling out potential risks and implications in design, integration, clinical and operational workflows, security and privacy risks, regulatory compliance risks, and financial implications.
This is a hybrid position. Most of the work will be done remotely but, the senior manager will be required to come into the office for leadership meetings and operational aspects of the position.
This position is patient facing and/or requires access to Fred Hutch clinical facilities. As such, full COVID-19 vaccination is required as a condition of employment, without exception. Booster doses are strongly recommended but not required. If declining a booster, completion of the COVID-19 Vaccination Status Form Questionnaire and COVID-19 Booster Declination Training is required. Because of our immunocompromised patient population, there are no medical or religious accommodations available for any employee who is patient facing and/or requires access to Fred Hutch clinical facilities. Only employees whose positions are fully remote, who are not patient facing and/or require no access to clinical facilities, may apply for medical or religious accommodations. As a condition of employment, newly hired employees must provide proof of vaccination before their first day of employment.
A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.
The annual base salary range for this position is from $131,450 to $219,083 and pay offered will be based on experience and qualifications.
Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).
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