Patient Navigator II - Community Sites

Job ID
24420
Type
Regular Full-Time
Location
US-WA-Seattle
Category
Allied Health

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

 

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.

 

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

 

Fred Hutch recently has been awarded continued funding through the National Breast Cancer Foundation to care for breast cancer patients and their families/caregivers. As part of this initiative, the Fred Hutch patient navigation team is hiring a patient navigator to help patients cared for in our community sites (Peninsula [Poulsbo], UW Medical Center Northwest, and Issaquah). The patient navigator will also provide coverage as needed for patients in our South Lake Union location. Although much of the work is conducted by telephone and/or telehealth; some travel to community sites is required.

 

The patient navigator assesses and assists patients, families, and caregivers in overcoming practical, tangible barriers to care so patients may fully engage in cancer treatment. In this role, the patient navigator:  

  • Works in a fast-paced, dynamic health care environment within one or more departments 
  • Helps patients, families, and caregivers overcome barriers to treatment such as financial, transportation, housing, insurance coverage, medication co-pays, emotional support, cultural issues, and complex service needs 
  • Participates in care coordination with other health care professionals and community service providers to facilitate timely treatment and care for patients, and to arrange supportive services as needed 
  • Serves as a cultural bridge to medical and other internal teams so that patients receive culturally appropriate care and services
  • Collaborates with diverse community organizations to promote access to care at Fred Hutch
  • Collaborates with others within and outside the organization to provide patient care that is safe, timely, efficient, effective, and equitable
  • Helps establish and maintain a climate of mutual respect, dignity, diversity, ethical integrity, and trust.

Responsibilities

The patient navigator will provide the following services:

  • Assess barriers to care and involve patients/families in creating potential solutions to problems, considering patient's physical and emotional status, reading level, health literacy, culture, language, and amount of information desired
  • Identify and arrange internal and/or external resources to meet patient needs. Continually expand knowledge of community and other resources, including immigration, DHSH, and financial resources
  • Educate patients and caregivers on the multi-disciplinary nature of cancer treatment, the roles of team members, and what to expect from the health care system 
  • Empower patients by promoting self-management skills and providing information about  resources and referrals 
  • Encourage active communication between patients/families and health care providers to help optimize patient outcomes  
  • Assess patients' capacity to self-advocate. Help patients optimize time with their treatment team by prioritizing questions, clarifying information, etc.
  • Contribute to patient navigation program development, implementation, and evaluation; follow through on special projects and assigned tasks as requested by supervisor  
  • Demonstrate empathy and provide information and support within scope of practice; refer to licensed clinicians as appropriate
  • Adhere to organizational policies and procedures to ensure compliance with HIPAA, privacy, safety, and other regulations; document care provided in accordance with SCCA policies and procedures

Qualifications

Required:

  • High school diploma or GED required
  • Ability to communicate effectively and courteously with patients/families from diverse cultural backgrounds; sensitivity to the often stressful situations patients/families are facing
  • Ability to work well with diverse members of multidisciplinary team
  • Good written and oral communication skills; excellent organizational skills
  • Ability to work independently and shift easily from one task to another as needed. Ability to prioritize tasks and problem-solve daily
  • Team player: timely communication, follows through on commitments, demonstrates reliability
  • Oral and written fluency in English
  • Working knowledge of community resources for the greater Puget Sound Region and beyond
  • Technical skills in Microsoft Office and other programs (EHR, etc.), as the job requires

Preferred:

  • BA/BS  
  • Oral and written fluency in a language other than English helpful
  • Three years in social services or health related field or other relevant experience preferred.

This position is patient facing and/or requires access to Fred Hutch clinical facilities. As such, full COVID-19 vaccination is required as a condition of employment, without exception. Booster doses are strongly recommended but not required. If declining a booster, completion of the COVID-19 Vaccination Status Form Questionnaire and COVID-19 Booster Declination Training is required. Because of our immunocompromised patient population, there are no medical or religious accommodations available for any employee who is patient facing and/or requires access to Fred Hutch clinical facilities. Only employees whose positions are fully remote, who are not patient facing and/or require no access to clinical facilities, may apply for medical or religious accommodations. As a condition of employment, newly hired employees must provide proof of vaccination before their first day of employment.

 

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.


The hourly pay range for this position is from $26.20 to $37.31 and pay offered will be based on experience and qualifications.   

 

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).  

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at hrops@fredhutch.org or by calling 206-667-4700.

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