Business Operations Manager

Job ID
Regular Full-Time
Research Administration & Faculty Affairs


Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.


The successful candidate will report directly to the Sr. Director of Business Operations for Research Administration (RA) and manage key business initiatives for the Therapeutic Products Program (TPP). This position requires the ability to successfully lead process improvement projects to optimize TPP operations and ensure efficient use of resources to meet the needs of the internal and external clients.


The Business Operations Manager works independently and as part of the RA and TPP management teams. The manager interfaces with manufacturing, principal investigators, clinical operation staff and external collaborators.  Strong interpersonal and communication skills, along with a focused attention to detail, are required.


May perform some or all of the following responsibilities:

  • Oversee the implementation of complex projects to improve business process in TPP. Identify critical path activities and coordinate with responsible parties to ensure deliverables are achieved.
  • Lead cross-functional teams, create timelines and track action items. Triage project issues and ensure solutions are implemented.
  • Drive projects for the implementation of improved tools and workflows to successful completion.
  • Apply process improvement methodology expertise to projects and operational efforts. Recommend, support and implement continuous improvement activities.
  • Maintain and communicate manufacturing scheduling priorities, requirements and changes with manufacturing management,  prinicipal investigators, clinical nurses, QA, QC, CTL and Apheresis on a routine basis.
  • Develop and maintain strong working relationships with customer groups to ensure proactive assessment of operations capabilities and to support clinical needs.
  • Develop, compile and report key metrics to area management on a monthly, quarterly and annual basis. Analyze data and evaluate capacity limitations so that the Production Schedule can be optimized.



  • Bachelor's degree or equivalent experience.
  • 3-5 years of experience in Project Management or relevant field.
  • Must be proficient in Microsoft Office (Excel, Word, PowerPoint) and project management software.
  • Ability to work independently on multiple projects and communicate status of projects to key decision makers on a proactive basis.
  • Must have strong intitiative, attention to detail,  problem solving and follow through.
  • Must have strong customer service skills and excellent communication skills to effectively work with all levels of staff, both internally and externally.
  • Willingness and capability to learn various aspects of cell therapy manufacturing operations in a GMP clean room environment.
  • Willingness to learn additional departmental computer and software technologies.


  • Experience in therapeutics manufacturing (preferably in a Cell Therapy, Pharmaceutical or BioPharmaceutical discipline).
  • Familiarity with requirements of GMP clinical production environments preferred.

Fred Hutchinson Cancer Center has a mandatory COVID-19 vaccine requirement, with exceptions only for approved medical or religious accommodations. As a condition of employment, newly hired employees must, prior to their first day of employment:
Provide proof of being fully vaccinated against COVID-19 ; OR
Initiate the accommodations process to request a religious or medical accommodation (medical accommodations require a healthcare provider’s certification).


A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at or by calling 206-667-4700.


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