RN Patient Navigator

Job ID
23581
Type
Regular Full-Time
Location
US-WA-Seattle
Category
Nursing and Nursing Support

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit, unified adult cancer care and research center that is clinically integrated with UW Medicine, a world leader in clinical care, research and learning. The first National Cancer Institute-designated cancer center in the Pacific Northwest, Fred Hutch’s global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy, and COVID-19 vaccines has confirmed our reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Based in Seattle, Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy, and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures for the world’s deadliest diseases and make life beyond cancer a reality.

 

At Fred Hutch, we believe that the innovation, collaboration, and rigor that result from diversity and inclusion are critical to our mission of eliminating cancer and related diseases. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an antiracist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, antiracism, and inclusion.

 

The Oncology Nurse Navigator is a member of an interdisciplinary care team. This role provides patient centric care and is primarily responsible for the care of patients with past, current, or potential diagnosis of cancer. Assist patients, families, and caregiver to overcome healthcare system barriers and provide education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum.

Responsibilities

  • Uses critical thinking and the nursing process to assess and meet the needs of patients by providing care coordination throughout the cancer continuum
  • Works between the domains of the patient and family unit and the healthcare delivery system to improve health, treatment, or end-of-life outcomes
  • Demonstrates effective communication with peers, members of the multidisciplinary healthcare team, health care partners, community organizations and resources
  • Assesses physical, emotional, social, spiritual needs of the patients and families and identifies barriers to care. Provides support and referrals to decrease barriers
  • Follows care pathways to place orders for the providers for diagnostic workup and ensures timely appointments
  • Integrates research and evidence-based knowledge into clinical practice
  • Facilitates the appropriate and efficient delivery of healthcare services, both within and across systems, to promote optimal outcomes while delivering patient-centered care

Qualifications

Required:

  • Nursing Degree
  • Current Washington State nursing license
  • Current BLS AHA Health Provider Card (or equivalent course, such as by the American Red Cross) and renewal required every two years
  • Promotes lifelong learning and evidence-based practice, by self and others, to improve the care of patients with a current, or potential diagnosis of cancer
  • Demonstrates professionalism within both the workplace and community through respectful interactions and effective teamwork
  • Disseminates knowledge of the ONN role to other healthcare team members through peer education, mentoring, and preceptor experiences
  • Participates in the tracking of metrics and patient outcomes, in collaboration with administration, to document and evaluate outcomes of the navigation program and report findings to the cancer committee
  • Promotes a patient- and family-centered care environment for ethical decision making and advocacy for patients with cancer
  • Establishes and maintains professional role boundaries with patients, caregivers, and the multidisciplinary care team in collaboration with manager as defined by job description
  • In collaboration with other members of the healthcare team, builds partnerships with local agencies and groups that may assist with cancer patient care, support, or educational needs.
  • Critical thinking; the ability to practice the cognitive skills of analyzing, applying standards, discriminating, information seeking, logical reasoning, predicting, and transforming knowledge
  • Assesses educational needs of patients, families, and caregivers taking into consideration barriers to care (e.g., literacy, language, cultural influences, comorbidities)
  • Provides and reinforces education to patients, families, and caregivers about diagnosis, treatment options, side effect management, and post-treatment care and survivorship
  • Educates patients, families, and caregivers on the role of the ONN
  • Orients and educates patients, families, and caregivers to the cancer healthcare system, multidisciplinary team member roles, and available resources
  • Promotes autonomous decision making by patients through the provision of personalized education and support
  • As part of the multidisciplinary team, provides education and reinforces to patients, families, and caregivers the significance of adherence to treatment schedules, protocols, and follow-up
  • Assesses and promotes healthy lifestyle choices and self-care strategies through education and appropriate referrals to ancillary services
  • Provides anticipatory guidance, education, and appropriate referrals to assist patients in coping with the diagnosis of cancer and its potential or expected outcomes
  • Promotes awareness of clinical trials to patients, families, and caregivers.
  • Assesses patient needs upon initial encounter and periodically throughout navigation, matching unmet needs with appropriate services and referrals and support services, such as dietitians, providers, social work, and financial services
  • Develops or uses appropriate assessment tools (e.g., distress thermometer, pain scale, fatigue scale, performance status) to promote a consistent, holistic plan of care
  • Facilitates timely scheduling of appointments, diagnostic testing, and procedures to expedite the plan of care and to promote continuity of care
  • Participates in coordination of the plan of care with the multidisciplinary team, promoting timely follow-up on treatment and supportive care recommendations
  • Facilitates individualized care within the context of functional status, cultural consideration, health literacy, and psychosocial and spiritual needs for patients, family, and caregiver
  • Assists in the identification of candidates for genetic counseling and facilitates appropriate referrals
  • Supports a smooth transition of patients from active treatment into survivorship or end-of-life care
  • Uses an ethical framework regarding patient care to assist patients with cancer with issues related to treatment goals, advance directives, palliative care, and end-of-life concerns
  • Ensures documentation of patient encounters and provided services
  • Applies basic knowledge of insurance processes (e.g., Medicare, Medicaid, third-party payers) and their impact on staging, referrals, and patient care decisions toward establishing appropriate referrals, as needed
  • Demonstrates knowledge of the FHCC Clinical Pathways
  • Builds therapeutic and trusting relationships with patients, families, and caregivers through effective communication and listening skills
  • Acts as a liaison between the patients, families, and caregivers and the providers to optimize patient outcomes
  • Advocates for patients to promote optimal care and outcomes
  • Provides psychosocial support to and facilitates appropriate referrals for patients, families, and caregivers, especially during periods of high emotional stress and anxiety
  • Empowers patients and families through education and encouragement to self- advocate and communicate their needs
  • Adheres to established regulations concerning patient information and privacy
  • Ensures that communication is culturally sensitive
  • Facilitates communication among members of the multidisciplinary cancer care team to prevent fragmented or delayed care that could adversely affect patient outcomes

 

Preferred:

  • Bachelor of Science in Nursing
  • Outpatient care coordination
  • Two years of nursing experience
  • OCN certification

 

SCCA has a mandatory COVID-19 vaccination policy, and there are no exceptions for any employee who is patient-facing and/or requires access to SCCA facilities.

Exceptions exist only for employees whose positions are fully remote, with no required access to campus. As a condition of employment, newly hired employees requiring access to campus must provide proof of vaccination before their first day of employment.

 

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists. 

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at hrops@fredhutch.org or by calling 206-667-4700.

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