Application Analyst III

Job ID
22910
Type
Regular Full-Time
Company
Seattle Cancer Care Alliance
Location
US-WA-Seattle
Category
Information Technology

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit, unified adult cancer care and research center that is clinically integrated with UW Medicine, a world leader in clinical care, research and learning. The first National Cancer Institute-designated cancer center in the Pacific Northwest, Fred Hutch’s global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy, and COVID-19 vaccines has confirmed our reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Based in Seattle, Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy, and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures for the world’s deadliest diseases and make life beyond cancer a reality.

 

At Fred Hutch, we believe that the innovation, collaboration, and rigor that result from diversity and inclusion are critical to our mission of eliminating cancer and related diseases. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an antiracist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, antiracism, and inclusion.

 

The Application Analyst III is primarily responsible for supporting all aspects of applications that support the operation of the clinic. This includes responsibilities of the Application Analyst I and II as well as plans for support escalations, training, and processes such as break/fix and systems change management. The role also tests and supports custom system development.

Responsibilities

  • Partners with clinical partners to understand the problems and make recommendations to solve them. 
  • Manages and supports requirements gathering and business analysis.
  • Design, builds, tests, manages, and supports application security.
  • Manages, designs, and builds tier one technical support processes, such as break fix, troubleshooting, and systems change management.
  • Designs, builds, manages, and supports tier 2 and 3 technical support processes.
  • Designs, builds, manages and delivers training.
  • Builds and manages technical documentation.
  • Complies with all regulatory mandates, as applicable.
  • Builds, tests, manages, and supports system configuration.
  • Participates in process improvement efforts.

Qualifications

Required:

 

  • High School Diploma or equivalent
  • Able to rapidly solve IT systems problems that interfere with or disable clinical operations.
  • Ability to identify and triage issues appropriately. 
  • Ability to organize and  prioritize concurrent responsibilities and demands.
  • Ability to use initiative and sound judgment in carrying out responsibilities.
  • Ability to meet timelines for assigned tasks.
  • Ability to train others in how to use systems.
  • Ability to build relationships while maintaining appropriate boundaries.
  • Ability to work in a complex, fast paced, health care environment.
  • Demonstrated interest in advancing technical capability. 
  • Customer service skills

 

Preferred:

 

  • BA/BS in related field
  • Four years of IT experience; preferably in a health care setting
  • MS Visio, Excel
  • Transact SQL
  • Crystal Reports

SCCA has a mandatory COVID-19 vaccination policy, and there are no exceptions for any employee who is patient-facing and/or requires access to SCCA facilities.

Exceptions exist only for employees whose positions are fully remote, with no required access to campus. As a condition of employment, newly hired employees requiring access to campus must provide proof of vaccination before their first day of employment.

 

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists. 

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at hrops@fredhutch.org or by calling 206-667-4700.

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