Cures Start Here. At Fred Hutchinson Cancer Research Center, home to three Nobel laureates, interdisciplinary teams of world-renowned scientists seek new and innovative ways to prevent, diagnose and treat cancer, HIV/AIDS and other life-threatening diseases. Fred Hutch’s pioneering work in bone marrow transplantation led to the development of immunotherapy, which harnesses the power of the immune system to treat cancer. An independent, nonprofit research institute based in Seattle, Fred Hutch houses the nation’s first cancer prevention research program, as well as the clinical coordinating center of the Women’s Health Initiative and the international headquarters of the HIV Vaccine Trials Network. Careers Start Here.
At Fred Hutch, we believe that the innovation, collaboration, and rigor that result from diversity and inclusion are critical to our mission of eliminating cancer and related diseases. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an antiracist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, antiracism, and inclusion.
Financial Management Information Systems (FMIS) is an integral team within the Hutch’s Finance department providing critical links among the scientific programs, Finance, and technology professionals to maximize the value of financial business applications. Our core values in FMIS are Accountability & Responsibility, Respect, Communication, Customer Service, Results Oriented, Integrity & Professionalism.
The Application Support Manager will define and develop an application support practice using an ITIL framework to meet targets and expectations for customer service and support performance. The scope of the role includes a broad range of activities including providing strategic oversite of the Support Desk and managing the Application Support Team while ensuring the application support practice is constantly developing and improving.
Under limited supervision, the Application Support Manager will set the strategic vision for the support desk and the long-term direction of the team. They will define targets to meet expectations for customer service and support performance.
Fred Hutch has a mandatory COVID-19 vaccine requirement, with exceptions only for approved medical or religious accommodations.
As a condition of employment, newly hired employees must provide proof of vaccination or initiate the accommodations process before their first day of employment.
A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.