Employee Relations Manager

Job ID
Regular Full-Time
Seattle Cancer Care Alliance
Human Resources and Legal


Seattle Cancer Care Alliance (SCCA) brings together the leading research teams and cancer specialists of Fred Hutch, Seattle Children’s, and UW Medicine. One extraordinary group whose sole mission is the pursuit of better, longer, richer lives for our patients. SCCA's purpose is to provide state-of-the-art, patient and family centered care; support the conduct of cancer clinical research and education; enhance access to improved cancer interventions; and advance the standard of cancer care regionally and beyond.

Every individual at SCCA plays a unique role in supporting our mission. Our collective success hinges on each of us conducting ourselves in accord with a set of core values:

  • We are patient-centered. Everything we do must be linked to our ability to deliver better, safer outcomes for our patients.
  • We are innovative. We nurture an environment that fosters unconventional thinking, a passion for discovery, and the open-mindedness to invite discovery from unexpected places.
  • We are respectful. We are deeply respectful of our patients, their families, and each of our colleagues who serve them in so many different and important ways.
  • We are collaborative. We understand that asking for and offering help in how to do better is not just a right, but among our most important responsibilities.
  • We are agile. We cannot just be comfortable with change; we must embrace it as proof that we are making progress.
  • We are responsible. Because our work is focused on people's well-being, we approach it with the highest level of ethical, fiduciary, and environmental responsibility.

This is an extraordinary opportunity to lead disruptive continuous innovations in the fight against cancer.


The Employee Relations Manager is a trusted adviser and critical partner to coach employees and leaders on various employee relation matters related, but not limited to, conflict resolution and performance deficiencies. You will conduct investigations, as needed, while demonstrating a solid understanding of company policy, culture and core values and make recommendations to resolve issues and support vital course of actions to drive positive outcomes. As a subject matter expert, you will identify risks and gaps, create, audit, and sustain positive workplace relations programs; and design and conduct positive workplace relations training that drives best practices.

The Employee Relations Manager will work reactively on crisis-oriented situations while proactively working on mitigating risk for the future.  The Employee Relations Manager will be comfortable both presenting to senior leaders and communicating with frontline employees. This role will be a strong project manager with experience dealing with all level of employment investigations, performance management and engagement. Responsibilities include:

  • Identify and drive philosophies and programs to foster constructive employee relations and ensure the organizations approach is fair, respectful and consistent
  • Gather, analyze and interpret data and metrics to develop recommendations and strategies to facilitate positive employee relations and engagement
  • Partner with key collaborators across the business and Employee Experience function
  • Lead complex and high-volume employee situations related to performance management, general mentorship and feedback support, recommend solutions and assist with facilitation of resolution
  • Partner with managers on sophisticated performance matters and assess progress, mentor managers and employees through corrective action and disciplinary actions
  • Evaluate and improve existing HR practices to introduce new perspectives, trends and processes
  • Oversee company-wide application of workplace policies and procedures
  • Assist with the development and implementation of DEI / Rewards and Recognition programs
  • Quickly connect with people across a wide variety of cultural and socio-economic backgrounds
  • Design and drive training sessions and interventions to meet employee needs and business objectives



  • BA/BS or equivalent combination education and experience
  • Solid working knowledge of the principles and practices of employee and labor relations
  • In-depth knowledge and application of federal, state and local labor and employment law and regulations
  • Ability to anticipate potential issues and diagnose root cause through listening and inquiry
  • Experience leading multiple, concurrent, high-priority employee situations with a focus on timely and consistent execution
  • Ability to work independently and be part of a team environment while developing strong professional relationships with peers, managers, executives and cross-functional teams
  • Demonstrate effective influencing skills to provide resolution to sophisticated and highly critical employee issues



  • Master’s degree
  • PHR or SPHR certification
  • Strong communication, presentation and writing skills
  • Demonstrated ability to negotiate and influence
  • Ability to build, develop and implement, and engage in new service delivery approaches
  • Ability to create and execute strategies that persuade action and change

SCCA has a mandatory COVID-19 vaccination policy, and there are no exceptions for any employee who is patient-facing and/or requires access to SCCA facilities.

Exceptions exist only for employees whose positions are fully remote, with no required access to campus. As a condition of employment, newly hired employees requiring access to campus must provide proof of vaccination before their first day of employment.

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at hrops@fredhutch.org or by calling 206-667-4700.


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