Program Assistant I

Job ID
17696
Type
Regular Full-Time
Company
Seattle Cancer Care Alliance
Location
US-WA-Seattle
Category
Administrative Support

Overview

Seattle Cancer Care Alliance Purpose & Mission:

Seattle Cancer Care Alliance (SCCA) brings together the leading research teams and cancer specialists of Fred Hutch, Seattle Children’s, and UW Medicine. One extraordinary group whose sole mission is the pursuit of better, longer, richer lives for our patients. SCCA's purpose is to provide state-of-the-art, patient and family centered care; support the conduct of cancer clinical research and education; enhance access to improved cancer interventions; and advance the standard of cancer care regionally and beyond.


Every individual at SCCA plays a unique role in supporting our mission. Our collective success hinges on each of us conducting ourselves in accord with a set of core values:

  • We are patient-centered. Everything we do must be linked to our ability to deliver better, safer outcomes for our patients.
  • We are innovative. We nurture an environment that fosters unconventional thinking, a passion for discovery, and the open-mindedness to invite discovery from unexpected places.
  • We are respectful. We are deeply respectful of our patients, their families, and each of our colleagues who serve them in so many different and important ways.
  • We are collaborative. We understand that asking for and offering help in how to do better is not just a right, but among our most important responsibilities.
  • We are agile. We cannot just be comfortable with change; we must embrace it as proof that we are making progress.
  • We are responsible: Because our work is focused on people's well-being, we approach it with the highest level of ethical, fiduciary, and environmental responsibility.

Employees must adhere to all SCCA policies and processes, including the SCCA Code of Conduct and all HIPAA privacy requirements.

Responsibilities

  • In a pleasant, calm and organized manner, answer triage, and route phone calls
  • Accurately accession cases into the Pathology LIS
  • Return consult slides and paperwork to various outside institutions in a timely manner
  • Use dictation equipment to transcribe complex, confidential medical documents
  • Take accurate meeting minutes at department meetings
  • File slides, blocks, and reports in a timely manner
  • Participate in a constructive manner in department meetings
  • Promptly pull weekly QC cases and reports for review

Qualifications

Required:

  • High school diploma or equivalent
  • Under direct supervision, ability to use initiative and sound judgment in carrying out responsibilities
  • Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner
  • Ability to use a mouse, navigate computer programs, enter data into computer systems in accurately and efficiently
  • Ability to work in a fast paced, complex healthcare environment
  • Ability to establish professional relationships with patients, families, staff and providers

Preferred:

  • Demonstrated customer service skills

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at hrops@fredhutch.org or by calling 206-667-4700.

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