The Seattle Cancer Care Alliance (SCCA), located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.
The Patient Navigator offers individualized assistance to patients, families and caregivers to help overcome health system barriers and facilitate timely access to qualified medical and psychosocial care. Patient navigators serve as a critical link to connect our diverse patient population to local and national resources to meet basic life needs while undergoing cancer treatment. These government and privately funded sources of support (medical transportation, housing, financial concerns, insurance coverage, medication co-pays), are crucial to enabling patients to engage in treatment from the point of diagnosis and throughout the cancer continuum. Furthermore, our patient navigators provide essential cultural brokering and emotional support that also enables our patients to receive the needed medical and holistic care they need.
• High school diploma
• Ability to communicate effectively and courteously with patients/families from diverse cultural backgrounds; sensitivity to the often stressful situations patients/families are facing
• Ability to work well with diverse members of multidisciplinary team
• Good written and oral communication skills; excellent organizational skills
• Ability to work independently and shift easily from one task to another as needed. Ability to prioritize tasks and problem-solve daily
• Team player: timely communication, follows through on commitments, demonstrates reliability
• Working knowledge of community resources for the greater Puget Sound Region and beyond
• Technical skills in Microsoft Office and other programs (EHR, etc.), as the job requires
• BA/BS in social work
• Experience in working with underserved populations
• Two years working in a hospital or other healthcare setting, especially working with oncology patients and their support persons
• Oral and written fluency in a language other than English