• Oncology Nurse Educator

    Job ID
    Regular Full-Time
    Fred Hutchinson Cancer Research Center
    Nursing and Nursing Support
  • Overview

    Cures Start Here. At Fred Hutchinson Cancer Research Center, home to three Nobel laureates, interdisciplinary teams of world-renowned scientists seek new and innovative ways to prevent, diagnose and treat cancer, HIV/AIDS and other life-threatening diseases. Fred Hutch’s pioneering work in bone marrow transplantation led to the development of immunotherapy, which harnesses the power of the immune system to treat cancer. An independent, nonprofit research institute based in Seattle, Fred Hutch houses the nation’s first cancer prevention research program, as well as the clinical coordinating center of the Women’s Health Initiative and the international headquarters of the HIV Vaccine Trials Network. Careers Start Here.

    The National Cancer Institute’s (NCI) Cancer Information Service (CIS) Contact Center, located at the Fred Hutchinson Cancer Research Center in Seattle, uses innovative technologies to maintain its leadership as a reliable source of non-biased cancer information for the public, including cancer patients and their families, and health professionals. For 40 years the Fred Hutchinson Cancer Research Center has served as a contractor to NCI providing CIS services.  The Contact Center serves the entire United States, Puerto Rico, U.S. Virgin Islands, and U.S. Associated Pacific Territories. Hours of operation are from 6 a.m. to 6 p.m. PST.

    The Oncology Nurse Educators are key staff members working for the Fred Hutchinson Cancer Research Center on its CIS contract with the NCI. Besides the duties listed below, the person applying for this position will bring crucial clinical oncology credentials and experience to enhance the already stellar credibility of the CIS program within and beyond the Contact Center.

    The National Cancer Institute’s Cancer Information Service acts as an extension of the NCI and its scientific programs requiring staff to understand NCI programs and deliver core NCI messages to the public. The Oncology Nurse Educator will ensure that the information they deliver is congruent with and represents the Institute and its research results. The Oncology Nurse Educator will play a key role in all components of training and continuing education for NCI CIS Contact Center staff. The Oncology Nurse Educator will assist with the education, training and mentoring of Information Specialists in their mastery of cancer content with an emphasis on clinical trials.  


    This position is preferred at 100% FTE (40 hours a week) but can be negotiable down to 80% FTE (32 hours a week)


    The Oncology Nurse Educator position requires vision and creative skills to support educational growth and development for a diverse staff while working closely with the supervisory team. The Oncology Nurse Educator will provide leadership within the CC and assistance to the NCI. An ability to collaborate with others is key. In addition to being an integral part of the management team, the candidate should demonstrate the ability to form and maintain professional relationships beyond the CC office at Fred Hutch and at NCI in support of the Contact Center’s need for continuous learning on cancer content and clinical trials. Specifically, the Oncology Nurse Educator will:

    • Provide non-clinical staff with context for the experience of the cancer patient along the cancer continuum, citing clinical experience for that context when appropriate, and providing a holistic perspective to that individual’s experience.
    • The Oncology Nurse Educator will develop and/or review initial training curriculum; develop and facilitate other continuing education programs for staff as needed, and provide cancer content expertise to other Contact Center trainers
    • Deliver cancer content training to the information specialists who respond to client queries via telephone, e-mail or internet chat using National Cancer Institute approved resources. This training ranges from a more formal group setting to one-to-one education that often occurs informally on a daily basis.
    • Collaborate with Contact Center trainers and supervisors on the delivery of cancer content training, IS initial training, continuing education programs and individualized educational support
    • Provide expertise in oncology information (e.g.) cancer treatment, symptom management, new drug development, epidemiology, statistics, cancer prevention, and early detection
    • Demonstrate expertise in clinical trials to provide context for and advocate the importance of clinical trials while mentoring staff handling clinical trials inquiries through all access channels
    • Work closely with the other Oncology Nurse Educator, CC Management, CC supervisors and with NCI staff to identify and develop cancer content in response to scientific developments. As such, the position requires someone who can take the initiative to research emerging cancer science and trends while adding background and context based on clinical experience.
    • Assist in coaching, mentoring and professional development of Information Specialists in close collaboration with their supervisors. Collaborate on daily cancer content related interactions with staff responding to complex cancer information inquiries. This collaboration is often ‘in real time’ of the interaction and takes place in person, via email and instant messaging.



    • RN with a Bachelor of Science in Nursing
    • OCN or AOCN required or be willing to sit for exam and pass prior to the start date
    • A comprehensive understanding of cancer with a strong fundamental understanding of clinical trials is paramount for this position
    • Strong computer and navigational skills required including Word, Power Point and other institution developed programs
    • Excellent verbal communication and writing skills required
    • Training and curriculum development experience
    • Ability to successfully communicate complex information to a diverse audience
    • Knowledge of adult learning theory
    • Group facilitation skills
    • Leadership ability as demonstrated by high level of innovation, initiative, decision making and organizational skills
    • Possess a curious nature and willingness to be open to, and cultivate curiosity in a young and diverse work force


    • Master of Science in Nursing
    • Nurse Educator experience
    • Recent clinical experience
    • Bilingual in Spanish (verbal and written)

    Our Commitment to Diversity

    We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at escmail@fredhutch.org or by calling 206-667-4700.


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