The Seattle Cancer Care Alliance (SCCA), located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.
Under the general direction of the Associate Director of Quality and Patient Safety, the Quality Program Manager contributes to and supports the organization’s clinical excellence, patient safety and high reliability framework, development, and outcomes. This position will work in a consultative and collaborative manner across the SCCA’s ambulatory clinics and inpatient hospital to support patient safety and quality improvement initiatives. This position contributes to the development of annual quality targets and objectives through data analysis and benchmarking in partnership with the Patient Safety, Infection Prevention, Patient Experience, and ARA teams. The incumbent works with minimal supervision, coordinating, implementing and managing tasks as delegated. This position operates in a matrix environment and works with large, complex work groups.
Excellent communication skills are required for work with operations leadership and front-line staff to help support quality improvement initiatives. Creativity and strong systems thinking skills are needed for problem solving as well as development of processes and materials in collaboration with diverse workgroups and teams.
Please include a cover letter in your application