• Systems Engineer II

    Job ID
    14629
    Type
    Regular Full-Time
    Company
    Fred Hutchinson Cancer Research Center
    Location
    US-WA-Seattle
    Category
    Information Technology
  • Overview

    Cures Start Here. At Fred Hutchinson Cancer Research Center, home to three Nobel laureates, interdisciplinary teams of world-renowned scientists seek new and innovative ways to prevent, diagnose and treat cancer, HIV/AIDS and other life-threatening diseases. Fred Hutch’s pioneering work in bone marrow transplantation led to the development of immunotherapy, which harnesses the power of the immune system to treat cancer. An independent, nonprofit research institute based in Seattle, Fred Hutch houses the nation’s first cancer prevention research program, as well as the clinical coordinating center of the Women’s Health Initiative and the international headquarters of the HIV Vaccine Trials Network. Careers Start Here.


    Center Information Technology (CIT) is looking for a forward-thinking Systems Engineer to join the team, reporting to the Systems Engineering Manager (Engineering and Operations).

     

    Under general supervision, the Systems Engineer II is expected to ensure the stability, integrity, and efficient operation of on-premise and AWS and Azure cloud infrastructure systems that support core functions. The SE II provides operational support for IPAM, authentication, messaging and collaboration (O365), monitoring and alerting; server lifecycle management, virtualization platform, storage and data protection systems. This individual is responsible for monitoring, maintaining, supporting, and optimizing all operating systems and infrastructure systems’ performance to identify, resolve and communicate issues. The SE II identifies opportunities to develop and implement automation workflows. This individual implements small-to-medium scale systems. While the work assignments of the SE II will typically follow existing solutions, this individual must be able to recognize and respond to complex and non-routine issues.

    Responsibilities

    Job Responsibilities

    • Fulfill day-to-day administration tasks associated with maintaining infrastructure systems including monitoring and reporting on usage, capacity and availability.
    • Serve as technical lead or as team member for moderately complex projects.
    • Provide 24/7 on-call support for mission critical infrastructure systems on a rotating basis.
    • Respond to incidents and service outages to restore service interruptions in a timely manner. Fulfill service requests in the most supportable and expedient way.
    • Control and limit access in compliance with security policies and best practices to maintain system integrity.
    • Create and maintain current and accurate technical documentation and diagrams.
    • Follow and offer improvements for departmental processes such as change management, incident management, and problem management.
    • Participate in infrastructure systems Design Reviews.
    • Analyze, troubleshoot, and resolve infrastructure systems’ issues.
    • Create and lead system and disaster recovery tests.
    • Collaborate and participate in the transformation of legacy workflows using cloud-native tooling.
    • Identify and train in technical area(s) to develop expertise.
    • Mentor entry level staff.
    • Perform moderately complex planned maintenance after-hours / weekends as required.

     

    Professional Skills

    • Ability to effectively prioritize work, juggling daily support responsibilities with project driven tasks.
    • Ability to analyze and provide creative solutions for technical problems of moderate complexity.
    • Ability to interact successfully and communicate clearly. Able to exercise a high degree of discretion and judgment.
    • Pursue continued professional and technical education and training.
    • Ability to work and collaborate in a complex and dynamic environment.
    • Strong work ethic, self-directed, and resourceful.
    • Promote a positive and safe work environment.

    Qualifications

    Minimum qualifications

    • BS in Computer Science, Engineering or related field desired; or equivalent work experience.
    • Five plus years of system administrator or engineer experience in an enterprise with increasing responsibilities.
    • Five plus years of experience supporting server operating systems.
    • Two plus years of experience building and supporting virtual servers.
    • Advanced skills with server operations systems, such as Microsoft Server, Ubuntu, CentOS.
    • Python or PowerShell scripting experience.
    • Intermediate technical knowledge with infrastructure automation tooling including Ansible, Packer, Terraform.
    • Experience with source code management and CI / CD platform, preferably GitLab.
    • Expert skills administering Microsoft Active Directory; experience of multiple OSes authenticating to AD.
    • Understanding of current network protocols, internet standards and client-server communication.
    • Foundational understanding of enterprise level virtualization standards, preferably VMware.
    • Broad understanding of interdependencies and strong ability to troubleshoot events (such as access rights or performance) across dissimilar platforms.
    • Strong presentation, communication, and interpersonal skills.

     

    Preferred qualifications

    • Advanced understanding of Linux / Unix operations processes and system administration.
    • Strong understanding of systems automation.
    • Working knowledge of Docker.
    • Working technical knowledge of storage and storage protocols (iSCSI, NFS, and CIFS) and one or more Data Protection solutions.

    Our Commitment to Diversity

    We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at escmail@fredhutch.org or by calling 206-667-4700.

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