• System Administrator I/II

    Job ID
    14404
    Type
    Regular Full-Time
    Company
    Fred Hutchinson Cancer Research Center
    Location
    US-WA-Seattle
    Category
    Information Technology
  • Overview

    Cures Start Here. At Fred Hutchinson Cancer Research Center, home to three Nobel laureates, interdisciplinary teams of world-renowned scientists seek new and innovative ways to prevent, diagnose and treat cancer, HIV/AIDS and other life-threatening diseases. Fred Hutch’s pioneering work in bone marrow transplantation led to the development of immunotherapy, which harnesses the power of the immune system to treat cancer. An independent, nonprofit research institute based in Seattle, Fred Hutch houses the nation’s first cancer prevention research program, as well as the clinical coordinating center of the Women’s Health Initiative and the international headquarters of the HIV Vaccine Trials Network. Careers Start Here.


    The Basic Sciences Division and Human Biology Division are looking for a System Administrator I/II (SA) to be part of a small team who support around 750 computers (Macs, PCs, and some Linux) for faculty and staff in the Divisions. The SA will provide support for desktop and laptop computers, mobile devices, servers, instruments, and networked printers. The SA is responsible for the installation, configuration, administration, maintenance, and support of computer hardware, software, and applications. The position’s responsibilities require a customer service orientation, the ability to perform independent analyses, and excellent communication and problem-solving skills.

    Responsibilities

    • Provide support to lab and administrative staff members to assure seamless computing experiences whether it is with desktop support, network access, printers, or lab instruments.
    • Implement, install, configure, monitor, update, troubleshoot and evaluate existing and new computing and information systems including shared hardware and software.
    • Independently provide end-user support, investigating and resolving technical issues.
    • Provide technical assistance for all operating systems (PC, Mac and Ubuntu).
    • Evaluate and recommend hardware and software.
    • Maintain inventory of computer related equipment, instruments, software licenses and subscriptions.
    • Develop and maintain installation and configuration procedures for equipment or systems as needed.
    • Stay current with system information, changes and updates.
    • Provide one-on-one and group training on using operating systems, software, and instruments.
    • Able to work well independently and as part of a team.
    • Demonstrate critical thinking and problem-solving skills.
    • Demonstrate excellent written and oral communication and customer service skills.
    • Appreciation of value of providing in person assistance to resolve issues.

    Qualifications

    • Minimum of 3 years of experience supporting a large number of users in a comparable systems environment.
    • Bachelor’s degree or equivalent work experience.
    • Experience with Fred Hutch systems preferred.

    Our Commitment to Diversity

    We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We are proud to be an Equal Opportunity and VEVRAA Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability, marital or veteran status, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at escmail@fredhutch.org or by calling 206-667-4700.

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