Cures Start Here. At Fred Hutchinson Cancer Research Center, home to three Nobel laureates, interdisciplinary teams of world-renowned scientists seek new and innovative ways to prevent, diagnose and treat cancer, HIV/AIDS and other life-threatening diseases. Fred Hutch’s pioneering work in bone marrow transplantation led to the development of immunotherapy, which harnesses the power of the immune system to treat cancer. An independent, nonprofit research institute based in Seattle, Fred Hutch houses the nation’s first cancer prevention research program, as well as the clinical coordinating center of the Women’s Health Initiative and the international headquarters of the HIV Vaccine Trials Network. Careers Start Here.
Under direct supervision, the Helpdesk Analyst I delivers tier 1 technical support for computers (MAC & PC), telephones, network, mobile devices and printers for Fred Hutch employees and affiliates. The Analyst I typically responds to and diagnoses problems through discussion with end users and resolves basic problems while referring more complex problems to intermediate and/or senior level staff.