• Benefits Manager

    Job ID
    14123
    Type
    Regular Full-Time
    Company
    Fred Hutchinson Cancer Research Center
    Location
    US-WA-Seattle
    Category
    Human Resources and Legal
  • Overview

    Cures Start Here. At Fred Hutchinson Cancer Research Center, home to three Nobel laureates, interdisciplinary teams of world-renowned scientists seek new and innovative ways to prevent, diagnose and treat cancer, HIV/AIDS and other life-threatening diseases. Fred Hutch’s pioneering work in bone marrow transplantation led to the development of immunotherapy, which harnesses the power of the immune system to treat cancer. An independent, nonprofit research institute based in Seattle, Fred Hutch houses the nation’s first cancer prevention research program, as well as the clinical coordinating center of the Women’s Health Initiative and the international headquarters of the HIV Vaccine Trials Network. Careers Start Here.


    Reporting to the Director of Total Rewards, the Benefits Manager is responsible for the planning, design, implementation, and administration of an overall benefits and wellness strategy to ensure market competitiveness, fair internal practices and alignment with the organization’s mission, vision and values. This includes creatively maximizing internal awareness and utilization of our programs, building efficiency, and managing costs. The Manager also leads the end-to-end leave of absence program, including program design and administration with a focus on the employee experience, policy and legal compliance and continuous improvement.

    Responsibilities

    • Drive service delivery, administration, participant communication/education, cost management and compliance processes for employer-sponsored employee benefits, wellness and leave of absence programs.
    • Responsible for the strategic vision and cultural alignment of the Wellness Program, as well as achievement of that vision through various wellness initiatives and goals.
    • Manage the administration of Leave of Absence programs/benefits; drive timely notification, documentation, eligibility review, and benefit coordination.
    • In partnership with the Director of Total Rewards, oversees the planning and administration of all activities related to annual benefit renewal process and open enrollment.
    • Research and resolve benefit issues to ensure a positive employee experience while maintaining confidentiality at all times.
    • Deliver consistent, effective, and accurate communication with program participants; produce presentations and program materials including required notices and program-related updates.
    • Evaluates, designs and recommends program offerings and modifications based on overall effectiveness, benchmarks, market assessment, business strategy and cost impact.
    • Lead, develop and manage benefits team members, emphasizing service delivery, accountability and continuous improvement.
    • Conduct regular audits and reviews of processes, documents, tools, and workflows to ensure data quality, process effectiveness, and compliance with program and regulatory requirements.
    • Leads mapping of benefits and wellness processes and programs and ensures documentation of all programs and process with a focus on consistency and creating the ability to scale.
    • Responsible for due diligence and successful integration, related to mergers and acquisitions for benefits.
    • Manage internal reporting of plan metrics, including monitoring of the self-funded claims experience, and benefit plan expenditures to identify trends and make recommendations to minimize plan and budget risks.
    • Manages vendor relationships including benefits consultants, brokers, third party administrators and other external service providers by building strong relationships and overseeing vendor performance.
    • Reviews and analyzes changes to state and federal laws related to benefits and reports/recommends changes to management.
    • In concert with Director, present detailed and comprehensive benefits recommendations to internal senior stakeholder/leaders and the board.
    • Develops and communicates a compelling vision for wellness that motivates and engages employees to increase healthy behaviors for the long term.
    • Ensures that development and implementation of benefits programs, policies and practices are in compliance with ERISA, COBRA, FMLA, HIPAA, ACA, ADA, Seattle Sick-Safe, WA Paid Family Leave and other applicable federal, state and local laws and regulations.
    • Maintains and implements schedule of governmental benefit filings (Form 5500, etc.)
    • Formally educates employees and supervisors/leaders on Leave Management.
    • Interpret and advise HR team on benefit changes; provide training and guidance as required.
    • Lead third-party relationships for global benefits programs including consultants/brokers and carriers.
    • Anticipate legal changes for leave requirements across the U.S. and proactively identify solutions to ensure compliance and employee experience.
    • Serve as primary support for sensitive and escalated employee concerns, appeals and claims.
    • Identify process improvements to provide an enhanced employee experience.
    • Work across multiple departments to ensure information is consistent, engaging and available.
    • Other duties as assigned.

    Qualifications

    Required:

    • Bachelor's degree in business management, human resource management or other related field, and/or commensurate experience in benefits management.
    • 5+ years’ directly-related full-cycle benefits experience in a Human Resources department setting.
    • 3+ years’ supervisory experience.
    • Must have experience administering multiple plan renewal and open enrollment cycles.
    • In-depth understanding of features and mechanics of a broad variety of employee benefit and retirement programs.
    • Solid understanding of ERISA and all applicable requirements, regulations, and federal and multi-state laws relating to employee benefit programs, qualified retirement plans and leaves of absence.
    • Demonstrated success implementing and sustaining effective Wellness program including the measurement of impact/effectiveness.
    • Knowledge of best practices and processing requirements relating to leave management.
    • Ability to effectively articulate benefit plan options to a wide range of audiences.
    • Demonstrated ability to drive complex projects to completion using effective project management, communication and influence skills.
    • Experience interpreting and communicating policy requirements.
    • Ability to critically analyze problems and develop solutions.
    • Excellent verbal and written communication, collaboration and customer service skills.
    • Strong attention to detail and ability to work under daily deadlines while handling multiple tasks.
    • MS Office proficiency.

    Preferred:

    • Experience in the administration of benefits programs in a multiemployer/union plan environment is highly preferred.
    • Experience with administration of benefits programs in multiple states preferred.
    • Workday experience preferred.

    Our Commitment to Diversity

    We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We are proud to be an Equal Opportunity and VEVRAA Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability, marital or veteran status, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at escmail@fredhutch.org or by calling 206-667-4700.

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