• Housing & Family Assistance Fund Assistant

    Job ID
    11713
    Type
    Regular Full-Time
    Company
    Seattle Cancer Care Alliance
    Location
    US-WA-Seattle
    Category
    Accounting and Finance
  • Overview

    The Seattle Cancer Care Alliance (SCCA), located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.

    Responsibilities

    This position assists with the lodging and family assistance program for patients and families of the SCCA.  This includes contacting Medicaid brokers and insurance companies to request housing authorizations and benefits.  Assists the Housing and Family Assistance Coordinator track Family Assistance Fund Applications and prepares correspondence for patients and vendors providing lodging and transportation.

    • Responds to patient inquiries related to housing and Medicaid benefits (lodging, transportation, food).
    • Assists with processing FAF applications and correspondence.
    • Contacts DSHS/Medicaid/Insurance brokers to request pre-authorization for lodging, meals and transportation benefits.   
    • Communicates with patients/families as requested, via telephone, personal consult appointments, e-mail, etc, related to lodging, meal and transportation benefits as well as financial assistance and non-medical emergency needs

    Qualifications

    Required:

    • High school degree or equivalent
    • Minimum 2 years of relevant experience
    • Critical thinking skills
    • Ability to take initiative and use sound judgement in carrying out responsibilities
    • Ability to work in a fast paced, complex health care environment
    • Customer service skills
    • Ability to prioritize concurrent responsibilities and demands
    • Basic knowledge of medical terminology
    • Strong organizational skills
    • Demonstrates initiative as evidenced by advancing technical skills, sharing knowledge with others and taking on more responsibility.
    • Advanced ability in the use of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and PeopleSoft (requisitioning).
    • Ability to work independently and as part of a team as the situation requires
    • Ability to communicate verbally in person, on the phone and in writing in a clear, concise and professional manner.
    • Ability to navigate team and organizational dynamics

    Preferred:

    • Associate or Bachelor's degree
    • Ability to understand and explain Medicaid benefits to patients and staff.
    • Ability and comfort with public speaking.

    Our Commitment to Diversity

    We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We are proud to be an Equal Opportunity and VEVRAA Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability, marital or veteran status, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at escmail@fredhutch.org or by calling 206-667-4700.

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