• Gift Processing Specialist

    Job ID
    11417
    Type
    Regular Full-Time
    Company
    Fred Hutchinson Cancer Research Center
    Location
    US-WA-Seattle
    Category
    Philanthropy and Fundraising
  • Overview

    Cures Start Here. At Fred Hutchinson Cancer Research Center, home to three Nobel laureates, interdisciplinary teams of world-renowned scientists seek new and innovative ways to prevent, diagnose and treat cancer, HIV/AIDS and other life-threatening diseases. Fred Hutch’s pioneering work in bone marrow transplantation led to the development of immunotherapy, which harnesses the power of the immune system to treat cancer. An independent, nonprofit research institute based in Seattle, Fred Hutch houses the nation’s first cancer prevention research program, as well as the clinical coordinating center of the Women’s Health Initiative and the international headquarters of the HIV Vaccine Trials Network. Careers Start Here.

    The Donor Information Services (DIS) team manages and analyzes an extensive donor/prospect database with 500,000 constituent and prospect records. The 21-member team helps maintain and strengthen Philanthropy’s infrastructure while stressing the importance of quality data collection and gift handling, outstanding prospect research and management, valuable analytics, innovative software integration and database integrity.
     
    The Data Control Tech help process 60,000 gift transactions per year inputting valuable gift, pledge and biographical data into The Raiser’s Edge database. The Data Control Tech must be able to effectively communicate the mission, values and scope of the institution.

    Responsibilities

    • Assists with daily processing and reconciliation of online transactions including all communications with Fred Hutch's Accounting Department
    • Serves as lockbox processing coordinator and point of contact with vendor and Accounting
    • Processes complex gift transactions (high volume event transactions, workplace gifts, matching gifts, recurring gifts, charge backs, wires, Planned Gifts, in-kind gifts, pledges, direct mail, lock box and payroll deduction)
    • Participates in delivering software training sessions
    • Routinely updates gift processing protocols and determines opportunities to streamline routines, identify processing problems and inconsistencies.
    • Clarifies gift processing and gift code procedures and provides general troubleshooting assistance to The Raiser’s Edge and Luminate Online database users
    • Maintains detailed procedure manuals and gift processing protocols. Processes gift data following established and documented guidelines
    • Works with Accounting on gift processing changes that affect income reporting (gift adjustments). Serves as point of contact for gift processing questions
    • Masters all relevant aspects of The Raiser’s Edge, Luminate Online, and AuctionMaestro Pro and remains current on software features
    • Fosters communication between the DIS team and all development programs. Safeguards the confidentiality of donor information at all times
    • Other duties as assigned.

    Qualifications

    Minimum Qualifications

    • Bachelor’s degree or two years work equivalent 
    • Working knowledge of fundraising concepts, principles, procedures and techniques
    • Excellent editing, grammar and proofreading skills
    • Strong interpersonal and written communications skills to establish and maintain positive working relationships with various groups within Philanthropy
    • Ability to systematically understand workflow processes and suggest constructive improvements
    • Resourceful, self-directed and motivated with ability to handle multiple tasks and synthesize divergent information to improve processes
    • Ability to prioritize and adapt quickly to changing needs
    • Appreciates and embraces team work, new ideas and excited about new process improvements always striving to improve efficiencies.
    • Enjoys working in a team environment and has a proven record of positive contributions to the work of the team
    • Customer service oriented
    • Ability to work independently, multi task & prioritize workload
    • Performance driven with an understanding of how to work collaboratively with cross-functional teams

    Preferred Requirements/Experience

    • Gift and/or data processing experience
    • Non-profit experience
    • Blackbaud product suite experience (Raiser’s Edge, Raiser’s Edge NXT, Luminate Online, etc.)

    Our Commitment to Diversity

    We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We are proud to be an Equal Opportunity and VEVRAA Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability, marital or veteran status, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at escmail@fredhutch.org or by calling 206-667-4700.

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