• Systems Educator

    Job ID
    Regular Full-Time
    Seattle Cancer Care Alliance
    Information Technology
  • Overview

    The Seattle Cancer Care Alliance, located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.


    Under the direction of Manager of Clinical Information Systems, Clinical Educator Analyst is responsible for training and supporting users of clinical systems at the SCCA, primarily the Cerner EMR, locally named ORCA and EPIC as it relates to role based education.



    • The primary focus is on the design, development and delivery of effective EHR based application training courses for a diverse multidisciplinary faculty, clinical, and support staff. The Systems Educator must have extensive knowledge of the application and of clinical workflows. 
    • The Educator will provide support to end users through classroom and individualized training, consultation services, and answering questions.
    • The Educator must be able to effectively deliver user support and training in person, in writing, via e-mail and telephone.
    • The Systems Educator will have full responsibility to design training curricula and materials to support system use and workflows.
    • This position will coordinate with project teams, development staff, and end users to ensure successful implementation and modification of clinical computer systems. On some projects, the Educator will work with SCCA department representatives and UW IT system administration personnel to: define project requirements; prioritize, plan and implement application changes to improve existing functionality; and provide new capabilities for system users at the SCCA.



    • Bachelor’s degree with emphasis in Healthcare, Education, Instructional Design, Technical Writing, or related field
    • At least three years instructional design, classroom instruction, or information technology services experience
    • Working knowledge of healthcare operations and clinical processes
    • Demonstrated knowledge of adult learning principles
    • Ability to evaluate user proficiency via direct observation
    • Ability to use initiative and sound judgment in carrying out responsibilities
    • Ability to develop, maintain, and report on timelines for projects.



    • Master’s degree in Education, Instructional Design, Technical Writing, English, Clinical Informatics, or related field
    • Demonstrated experience in training clinical end-users of various levels of technical savvy
    • Demonstrated knowledge of clinical software applications
    • Experience using learning management systems including course scheduling, tracking, and program management software
    • Knowledge of JCAHO, DOH, and other regulatory requirements
    • Lean processes or CPI knowledge and exposure

    Our Commitment to Diversity

    We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We are proud to be an Equal Opportunity and VEVRAA Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability, marital or veteran status, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at escmail@fredhutch.org or by calling 206-667-4700.


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