The Fred Hutch Center IT Service Desk is responsible for the requisition, installation, administration, and support of desktop and laptop computers, peripherals, printers, mobile devices, pagers, and all related endpoint hardware and software on the Fred Hutch network in office and laboratory settings.
The IT Service Desk is looking for a customer-focused, tech strong individual to join our team. As an IT Service Desk Engineer, you will work closely with the Fred Hutch community to deliver high quality customer service and technical support. This position provides users with complete client-side solutions and resolving computing-related problems.
The IT Service Desk Engineer provides endpoint support and maintenance within the organization’s desktop computing environment. This includes, but is not limited to, installing, diagnosing, repairing, maintaining, and upgrading computer hardware and software to ensure optimal workstation performance. Additional responsibilities include but not limited to: